We’re here to help you with any inquiries you may have. Whether you have questions about our products, need assistance with your order, or are interested in collaborating with us, our team is ready to assist you.

Office Addresses

Please note that these are our office locations, not showrooms. We currently do not have physical locations for purchase.

United States Office
1155 S Power Rd Ste 114
Mesa, AZ 85206
United States

France Office
17-21 Rue Saint-Fiacre
75002 Paris, Paris
France

United Kingdom Office
124 City Road
London, EC1V 2NX
United Kingdom

Hong Kong Office
#1010, W50
50 Wong Chuk Hang Road
Wong Chuk Hang, Hong Kong

Opening Hours

Monday to Friday: 9am – 5pm
Saturday: 10am – 6pm
Sundays and Holidays: Closed

Contact Information

For any inquiries, please reach out to the appropriate department using the email addresses listed below:

Customer Service
Email: [email protected]
Our customer service team is available Monday to Friday from 9am-5pm and Saturday from 10am-6pm. We’re closed on Sundays and holidays, but we’ll get back to you as soon as possible on the next business day.

Media Enquiries
Email: [email protected]
For all media enquiries, please contact our media team at [email protected].

Wholesale
Email: [email protected]
If you’re interested in becoming a Satéur retailer, please email our wholesale team at [email protected].

Collaboration
Email: [email protected]
For any collaboration requests, please email our marketing team at [email protected].

Additional Resources

For quick answers to common questions, you can also visit our FAQs page at https://www.sateur.com/sateur-faqs/ or use our SatéurGPT 24/7 for an instant response.

Meet SatéurGPT, your 24/7 personal assistant for all things Satéur. Get instant answers to your questions and expert guidance on choosing the perfect Satéur piece for your needs. For any inquiries specific to your order or personal information, please contact us directly at [email protected].

We are excited at the prospect of serving you and guaranteeing your satisfaction with Satéur.

Our revolutionary technology allows us to create visually-identical diamond alternatives with fool-proof durability, suitable for daily use. Our commitment to choosing conflict-free gemstones aligns with our mission to make the world a better place.

Experience the ultimate luxury of owning a Satéur piece, with over 100,000 satisfied customers worldwide.