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Lifetime Satéur Care: We’re always here for you

Here at Satéur, we are confident about the quality and craftsmanship of all our jewelry products. To this end, we created the Lifetime Satéur Care service in your best interest. Whether you received an item with a manufacturing defect, want your jewelry resized or experienced an issue during wear, we are there for you.

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Below are details of the different packages you can choose from:

  • Lifetime Satéur Care
  • -Included for all orders automatically
  • -Help to repair the Satéur stone for a small repair service fee of $39 for Satéur Stone, Satéur moissanite, and Satéur color, and $59 for Ultimate Satéur Stone 2.0
  • Lifetime Satéur Care+ 
  • -For only $79, purchase this extra protection within 90 days of your purchase to cover your full order
  • -It covers any issue with the stone, and offer direct replacement of your Satéur Stone (jewelry not included), no hassle, no questions asked.

Note that our Lifetime Satéur Care package only provides lifetime warranty and care to Satéur Stone, but not the jewelry.


To contact us, please send us an email at [email protected] with the following details to begin the claim process:

  • -Clear angles of the affected Satéur Stone
  • -Your name, order number and email used when placing the order

When we have received this information and our team goes through it to check the condition of the Satéur Stone, we will contact you with more information on next steps.


Please Pay Attention Carefully


It’s important to note that not all claims will be attributed to a manufacturing defect. Some common stone issues that are not considered manufacturing defects include but are not limited to the following:

  • Only Satéur Stone is subject to the Lifetime Satéur Care, the jewelry is not included unless it’s a manufacturing defect, in which case we should be notified within 90 days.
  • Discoloration or fading due to exposure to swimming pools, hot tubs, bathing or harsh chemicals found in everyday products
  • Stones that are have worn out due to normal wear or other accidental damage
  • Stones falling out due to chipping, bent prongs, or misshape setting due to wear and tear
  • Please take note that our warranty doesn’t cover items that are stolen or lost

Kindly note that any maintenance, repair, resizing or other works done by anyone other than Satéur will void the warranty on the product.


Satéur’s Recommendation

Lifetime Satéur Care+


What is Satéur?

It’s Not Diamond. It’s Satéur™.
Thanks to innovative, state-of-the-art technology, when
you buy the Satéur™, you get a brilliant quality jewel that cannot be
differentiated from diamond.

Satéur Diamonds
Satéur Diamonds
I am so glad I found Satéur, it really looks identical to diamond! Now I know I can have as many diamond ring as I want, without worry about the cost at all!
Celine P.
Satéur Diamonds
I am not one to write reviews unless I am extremely impressed with a specific item. So, this tells a lot about my purchase. This ring is absolutely stunning.
Vinnie L.
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It's not Diamond. It's Satéur.

Welcome to Satéur, the revolutionary jewelry brand that offers visually-identical diamond alternatives for your engagement ring needs. Our Satéur Gems® and Satéur Moissanite options are created using our exclusive, innovative, cutting-edge technology, which has never been seen before. In fact, in a blind test, 99.7% of participants could not differentiate between Satéur and real diamonds!

Paired with 8-layer platinum-plated 925 silver or 18K white gold, Satéur provides the ultimate luxury feeling in jewelry ownership at a fraction of the cost of traditional diamonds. With fool-proof durability, Satéur is suitable for daily use and offers a unique style switch-up for any occasion. Whether you’re traveling, on vacation, hitting the night club, or having a romantic date night, Satéur has got you covered.

Our signature orange leather gift box with built-in LED light adds a luxurious touch to our already impressive offerings. We’ve served over 100,000 happy customers in over 150 countries, with over 100 million views on the internet. Our jewelry is popular among celebrities, including Chloe Hatch from Netflix’s Love on the Spectrum, Olivia Harlan Dekker from ESPN, FS1, and CBS, and Lily New, a WBFF Pro Diva.

At Satéur, we stand behind our product and offer a 100% no-hassle refund guarantee*. We’re also committed to choosing conflict-free gemstones to help make the world a better place. Join the Satéur revolution today and experience the luxury of diamond alternatives like never before!